We accept credit / debit card as form of payment. Credit card information is taken at time of booking. An authorization hold will be placed on your account. Your card will be charged after the service has been completed and you will receive an invoice via email once this occurs.
We always try our best to show up on time, but things happen! Please allow for a 1-2 hour arrival window to allow for traffic, parking, etc.
Customers can cancel services up to 24 hours in advance of their cleaning. Cancellations made after this time will be charged a cancellation fee of $70.
We will try our best to remove stain or mold, but we cannot guarantee full removal.
Please remove any furniture before move in/move out cleans.
Due to flat-rate pricing model, we have a maximum amount of hours that can be worked for each type of job. Exceeding that time, we charge a rate of $40 / hour.
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